The institution accords utmost priority towards ensuring a healthy academic and working environment for all. Grievance redressal mechanism is integral to the overall functioning of the institution. All sorts of grievances whether it is from the students, teaching and non-teaching staff the mechanism has been envisaged in such a manner as to address all issues related to it in a time bound framework and proper forum.

The existing mechanism is a layered system in tune with the mission of the institution.

It is clearly stated and formulated as per the Government guidelines.

A Sexual Harassment Redressal Cell functions towards making students aware of what constitutes such kind of Harassment. It is an eight-member cell headed by a convener. It is easily accessible for the students.

There exists an Internal Complaint committee and government guideline is strictly adhered to in the composition of the committee. Headed by a chairperson of the designation of Associate Professor it comprises of teaching, non-teaching and student members.

Anyone from the institution can formally approach the committee for redressal of major issues. This committee sits time to time and take appraisal of the prevailing environment pertaining to grievances.

There exists an Anti Ragging Committee to deal with such issues.

There is a separate grievance redressal cell mostly dealing with student’s examination related grievances.

In the structure of the system, it is maintained that procedural part is given due importance.

Mentors and teachers also play a significant role in operating the system. For instance, student’s grievances related to academics, they can bring the matter to the notice of the mentor or any teacher and accordingly they are guided to follow the appropriate step.

Students can also bring it to the notice of the Head of the institution through application and HOI discuss the matter in proper forum for taking measures.

For major grievances including issues coming under the purview of sexual harassment the ICC is empowered to deal with such issues as per Govt guideline. The ICC includes a legal adviser as member for guidance if any such occurrence may require it.

In the existing mechanism there is also a provision of Complaint Box that can be utilised.

Sometimes Student Union of the institution also play an important role in bringing grievances directly to the authority, which are generally collective issues for redressal.